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You receive a tracking number by email when your order ships. Delivery usually takes 4–7 business days to southern Europe and the UK and 6–9 business days to the Nordics and the rest of the world. Get in touch if your parcel hasn't arrived after 9 business days and we'll sort it out right away.

No problem. Email us with your order number and the size you'd like to swap to, or if you'd rather return for a refund, and we'll help you out.

You have 30 days to return. Email us with your order number and the reason for the return and you'll get return instructions. A size swap is always free and usually a better choice for the environment than a return.

Check your spam folder first. If you can't find the email there, send us your email address and the approximate time of purchase and we'll find your order right away.

We'll sort it out fast. Email us a photo of the damaged or wrong product along with your order number and we'll send a free replacement.

Yes, if the order hasn't been packed and shipped yet. Get in touch as soon as possible with your order number and we'll do our best. If the parcel has already shipped, it's easiest to contact us once you've received it.