Shipping policy
At Outdoors Nordic, we strive to deliver your order quickly and smoothly, no matter where in the world you are located.
Our products are manufactured by our skilled partners in China, where we also have our logistics center to efficiently deliver to all of Europe, Australia, New Zealand, Canada, and the United Kingdom.
Delivery Area
We deliver to all of Europe, the United Kingdom, Australia, New Zealand, and Canada.
Delivery Time
Order Processing: Your order is normally processed within 1–3 business days.
Shipping Time: Once dispatched, delivery normally takes 5–7 business days to your address.
Orders placed on weekends or public holidays will be processed on the next business day at the earliest.
Please note that delivery times are approximate. Delays may occur during high demand, unexpected events, or carrier delays.
Shipping Costs and Customs Fees
We offer a flat-rate shipping fee, displayed at checkout.
We cover all potential customs duties and import fees – you will never have to pay extra customs charges upon delivery.
Delivery Method
We work with reliable international carriers to ensure fast and secure delivery to your address. Delivery is usually made directly to your home or to the nearest pickup point, depending on your country.
Out of Stock / Split Delivery
If an item is temporarily out of stock, we will notify you by email and offer alternatives, such as:
Wait until the item is back in stock
Switch to an equivalent product
Cancel and receive a full refund
Incorrect Address or Failed Delivery
Please make sure your address details are correct when placing your order. We are not responsible for delays or failed deliveries caused by incorrect address information.
If your package is not delivered within a reasonable time, please contact us at info@outdoorsnordic.com and we will help you track the shipment.
Contact for Delivery Inquiries
Email: info@outdoorsnordic.com
Phone: Coming soon